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How dpboss14 Handles Your Personal Data

At dpboss14, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, and how you can…

Transparent Data UseAccount-Level Privacy ControlsIndia-Specific Data HandlingSecure Storage PracticesClear Retention Periods
dpboss14 How dpboss14 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to your personal data, ask us to correct inaccuracies, or raise a concern about how we handle your information, our…

Email Privacy Request Send a written data request or concern to our dedicated privacy address at dpboss14.co.
Live Chat Support Our chat team, available daily from 09:00 to 23:00 IST, can log a privacy…
Account Settings Panel Certain data controls — such as updating contact details, reviewing saved payment methods like…
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We operate a structured approach to data handling that covers every stage of your account lifecycle — from the moment you open your account to the point at which your data is…

Cookies and Tracking

We use session cookies to keep your account active and analytics cookies to understand how pages are used. You can manage cookie preferences from the cookie banner shown on your first visit to dpboss14.co or from your browser settings at any time.

Account Security Controls

Your account is protected by password hashing, two-step login verification, and session timeout after inactivity. We never store your raw password, and our security team monitors for unusual login patterns that may indicate unauthorised access attempts.

Data Retention Periods

Account data is retained for as long as your account remains active, plus any period required by applicable Indian law after closure. Payment records linked to UPI or Paytm transactions are kept for the statutory minimum period and then securely deleted.

Third-Party Data Sharing

We share your data only with service providers who support platform operations — payment processors for UPI, Paytm and PhonePe, identity verification partners, and cloud infrastructure providers. Each partner is contractually bound to handle your data only for the stated purpose.

Your Right to Request Changes

You may request correction of inaccurate data, deletion of your account data where no legal obligation requires its retention, or a portable copy of the data you have provided to us. Submit any such request through email or live chat as described in the contact section above.

Policy Update Notifications

When this Privacy Policy changes in a material way, we will notify you via the email address registered to your account at least 14 days before the change takes effect. Continued use of dpboss14.co after that date constitutes acceptance of the updated terms.

Frequently Asked Questions About Your Privacy at dpboss14

The questions below cover the data rights and privacy situations our account holders ask about most frequently. If your question is not answered here, reach out through email or live chat and we will respond within seven working days.

We collect your name, email address, mobile number and, where verification requires it, a copy of a government-issued identity document. Payment method identifiers — such as your UPI handle or Paytm number — are recorded when you make a transaction but stored only in tokenised form.

We share your data only with companies that directly support your account — payment processors for UPI, Paytm and PhonePe, identity verification services, and our hosting provider. We do not sell your data to advertisers or data brokers under any circumstances.

After account closure, we retain your records for the period required by applicable Indian law, typically for audit and anti-fraud compliance. Once that retention period expires, your personal identifiers are deleted or anonymised so they can no longer be linked back to you.

Yes. Send a data access request to our privacy team via email or live chat, including your registered account email. We will compile and deliver a portable copy of your account data within seven working days of verifying your identity.

Contact our privacy team through email or the live chat channel. State clearly which data you want corrected or removed. We will process correction requests immediately on verification; deletion requests are fulfilled unless a legal obligation requires us to retain specific records.

We use essential cookies to keep your session active and optional analytics cookies to understand site usage. You can accept or decline non-essential cookies from the banner shown on your first visit, or adjust cookie permissions at any time through your browser settings.

Start by contacting our privacy team via email or live chat; most concerns are resolved at that stage. If you remain unsatisfied after our response, you have the right to escalate to the relevant data protection authority under applicable Indian law.